Last updated: August 18, 2026
Subscriptions bought inside the iOS app are sold by Apple, so refunds are handled by Apple, not by us. Request one at reportaproblem.apple.com with the Apple ID used for the purchase. We cannot issue or force a refund on Apple's behalf.
Cancelling stops the next renewal; it does not refund the current period. You keep access until the period ends. Cancel in Settings → your name → Subscriptions on your iPhone.
If you were charged twice, charged after cancelling, or the app did not unlock what you paid for, email support@openverse.tech with the date and the Apple receipt. We will look at the transaction and tell you exactly what we find, and we will back your refund request to Apple.